We do our very best to make sure you are 100% satisfied every time you contact us or purchase from us. Mistakes happen of course, we are all human after all. However, we hope that how we rectify our mistake proves to you just how seriously we take our responsibility to provide excellent service.
Our aim is to provide an efficient, straight forward website which makes it easy to find what you want. We do not like clutter, needless marketing spiel or barraging our customers with hype and bluster. We believe the quality of what we sell speaks for itself. If you feel we can improve or you simply have an idea which you believe can benefit customers, please do let us know.
We believe in sourcing and stocking only the best from around the world. From handmade wooden puzzles to unique hand-forged puzzles made with love for the blacksmith’s craft. Our selected product range means every puzzle we stock is available because we love and enjoy it. We hope you do too.